Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Addenbrooke's Hospital
2023-04-12
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 12th April 2023
Thinking of getting a season ticket for Addenbrook’s
Addenbrooke's Hospital
2023-03-22
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 22nd March 2023
Easy to park and plenty of signs to help find your way around the hospital.
Addenbrooke's Hospital
2023-03-13
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 13th March 2023
I'm grateful for everyone's care in Ward D2. All the nurses who cared about my son have been amazing, caring and patient. They always made sure he feels safe and knows what is happening to him.
But this is true to all the departments we had to visit, x-ray, MRI, etc. So, thank you so much for your amazing work!
Addenbrooke's Hospital
2023-03-09
Person
3
5
0
Written by a NHS patient
Written by a NHS patient 9th March 2023
Addenbrookes is generally a great hospital with some very experienced, knowledgeable and kind staff but not every one goes beyond and above, some people at certain services, particularly receptionists, can be very rude. Most of the time is understaffed and services under pressure so is easy to wait several hours to be seen and for this reason, not always the best services is given.
Addenbrooke's Hospital
2023-03-03
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 3rd March 2023
While the requirement for my care so far as an outpatient has been rather brief, I can say that the experiences have been extremely satisfactory. I feel that I have been treated with empathy, kindness and professionalism.
Addenbrooke's Hospital
2023-02-21
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 21st February 2023
Friendly and efficient service from receptionist, nurse and Dr Amanda Cox the Consultant.
Addenbrooke's Hospital
2023-02-03
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 3rd February 2023
Great hospital!
The folks/security at the A&E entrance can be nicer.
Addenbrooke's Hospital
2023-01-26
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 26th January 2023
I arrived at a desperately packed A and awfully expecting to wait a while or at least be triaged .. I was in a full blown asthma attack and the nurse at the doors run for a wheelchair and run me to resuscitation where busy Drs and nurses kept very calm whilst desperately searching for a bed for me .
From the cleaner, food server , parking attendant nurses drs and ITU staff I couldn’t have dreamed of a better service
In my time in the department and ongoing wards I really was treated like I was the only patient in what I could see was a understaffed, extremely busy hospital..
Despite my thoughts around the government attempts to break our wonderful NHS .. my experience shows me how dedicated this whole team are to make it work THANK YOU !!
Addenbrooke's Hospital
2023-01-14
Person
5
5
0
Written by
Written by 14th January 2023
Despite spending 12 hours in A&E….I felt the Staff were calm, professional and managed to deal with everyone the same. Excellent.
I felt despite the ‘crowds’ ….safe in their care
Addenbrooke's Hospital
2023-01-11
Person
2
5
0
Written by a NHS patient
Written by a NHS patient 11th January 2023
The hospital was clean. The majority of staff I came across were pleasant, welcoming and friendly. The facilities that I saw seemed second-to-none.
I was initially under the impression that Addenbrookes’ was one of the best hospitals in the UK, until I had my first appointment there on the 04/12/22 at Neurology. I supposed I had built up my hopes to thinking I’d finically get the appropriate, long awaited I didn’t get at Bedford hospital.
I felt my first experience was rather negative. Firstly, to be told Bedford was informed they were not taking patients out of borough, then to be told they had no notes from Bedford for me, just a letter from my GP..
I was abruptly stopped in the middle of giving my diagnosis of all my health issues and told that was enough. I was also told I had a diagnosis!
Realising that I was really not welcomed as yet another unwanted patient to stretch their resources further. I expressed u felt shoved from pillar to post and no is willing to give me a definite diagnosis. I felt everyone was passing the buck by Bedford telling me prior to making the appointment that Addenbrookes would be able to give me a definite diagnosis. Addenbrookes did not want to see me.
After this conversation I was then apprehendively, sort of half examined and told I will be sent for a blood test to see if my Perhearal Neuropathy was treatable.
I think it would have to be established what type of neuropathy I was suffering first.
My feedback letter has used the word APPARENTLY the neurophysiologist recommended I see a Neurologist. I was APPARENTLY assessed etc. Are they aware that the word APPARENTLY means, “I was told this , however I’m not certain it’s true!”
My whole experience has been extremely negative!
